Refund and Returns Policy

 

At Setila LLC, we are dedicated to delivering outstanding services and ensuring our clients achieve maximum value from their investments. Our commitment is to provide high-quality solutions that meet the unique requirements of our valued customers.

As a goodwill gesture, we offer refunds for payments made on custom design projects. However, the approval or denial of any refund request is at the sole discretion of our internal management team.

New design accounts are backed by a 30-day money-back guarantee. If you are unsatisfied with our work, we will provide a full refund.

In cases where a client is not completely satisfied with our services, refunds may be issued and will be processed within 30 working days. Refunds will be credited either as account credits or through a direct bank deposit.

All refunds will only be issued to the original purchaser and credited to the same payment method used for the transaction.

Please note that fees for domain name registration, domain transfers, and other hosting-related services are non-refundable, as these services are facilitated by third-party providers.

Additionally, all domain name purchases are final and cannot be refunded after purchase. As the domain owner, you retain full rights to transfer the domain to another provider, but refunds are not offered by the respective organizations involved.